Grievance redressal

At Dermys Skin and Hair clinic Nagpur, we are committed to providing the highest quality care and service to our patients. We understand that there may be instances where you have concerns or grievances regarding your experience with our staff, receptionists, doctors, or the facilities and services provided at our clinic. Your feedback is invaluable to us, and we take your concerns very seriously.

How to Submit a Grievance:

If you have a grievance or concern, we encourage you to bring it to our attention so that we can address it promptly. You can submit your grievance through any of the following channels:

1. In person: Feel free to speak with our front desk staff or ask to speak with a manager or administrator during your visit to the clinic.
2. Via Email: You can email us your grievance at [email protected]. Please include your name, contact information, and details of your concern.
3. By Phone: Call our clinic on 9421369987 and ask to speak with a manager or administrator and leave a message detailing your grievance.
4. By Whatsapp: You can send us your grievance on our whatsapp number 9421369987. Please include your name, contact information, and details of your concern.
5. Online form: Fill out the grievance submission form below, providing as much detail as possible.

Grievance Submission Form:

Name:

Email:

Mobile:


Nature of Grievance:


Date of Incident:


Details of Grievance:


Preferred Method of Contact:
Email Phone

Submit

Our Commitment to You:

Upon receiving your grievance, our dedicated team will thoroughly investigate the matter and take appropriate action to address your concerns. We strive to resolve grievances in a timely and transparent manner while ensuring confidentiality and professionalism throughout the process.

Feedback and Follow-Up:

We value your feedback and will keep you informed of the steps taken to resolve your grievance. Additionally, we may reach out to you for further clarification or to provide updates on the progress of our investigation.

Contact Us:

If you have any questions or require assistance in submitting a grievance, please don't hesitate to contact us at 9421369987.

Thank you for entrusting Dermys Skin and Hair clinic Nagpur with your care. We are committed to continuously improving our services and appreciate the opportunity to address any concerns you may have.

Sincerely,

Dr. Pallavi Rokade, MBBS MD Dermatology
Dermys Skin and Hair Clinic Nagpur.